Administrative Staff
Clinic Staff

Administrative Staff

Alise CrossAlise Cross
Human Resources Assistant

Work responsibilities include:

Hiring Teams, OPS, GAs, Interns, Foreign National students, and Post-Doctoral Associates
Reviewing and approving time
Completing Volunteer forms
Requesting IT Access for students and staff
Answering HR questions that arise
Assisting in interviewing applicants
Preparing Letters of Offer
Posting jobs to Careers at UF

Phone: (352) 273-6455
Office: HPNP 3151

Luz EscotoLuzMaria Escoto
Administrative Specialist II


Phone: (352) 273-6155
Office: HPNP 3152

Deborah JenningsDeborah Jennings
Fiscal Assistant II

Basic Duties:

Responsible for the department’s fiscal processing related to travel (faculty, staff, students and visitor) and purchasing (office supplies, name plates, business cards, etc.)
Pcard orders.
Publix account.
Requisitions/Purchase Orders.
Vendor Invoices.
Expense Refunds.
Research Participant Mileage Reimbursements.
Fund Reconciliations.
Maintains maintenance and repair of office equipment: phones, copier, printers.
Manages department inventory: electronic equipment (computers/laptops), phone lines/ports.

Phone: (352) 627-9202
Office: HPNP 3151

Melissa NaiduMelissa Naidu, MAE
Academic Specialist I

Manages student registration, degree certification, student petitions and, Academic Activities Reporting.
Maintains verification and updates in student database system.
Processes electronic LOA’s and tuition waivers for graduate students.
Oversees semester grade submission and entry.
Manages semester faculty evaluation reports.
Processes graduate faculty status requests and student committee appointments.
Coordinates recruitment and admissions for doctoral and internship programs.

Phone: (352) 273-6142
Office: HPNP 3158

Lyndle TothLyndle Toth
Operations Manager

Manages all departmental and clinic operations related to finance, human resources, personnel, and grants.

Phone: (352) 273-6045
Office: HPNP 3160

Clinic Staff

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Amanda (Mandy) Gillis
Clinical Service RepresentativeAmanda Gills

Scheduling of new patient appointments
Ordering of test material
Back-up receptionist

Phone: 352-265-0294
Office: G-901

Victoria Godbee
Clinical Service RepresentativeVictoria Godbee

Checks patients in
Collect fees and post to NERVE
Process daily deposits
General office duties

Phone: 352-265-0294
Office: G-901

Vera HemphillVera Hemphill
Clinical Service Representative

Vera began working in the Psychology Clinic February 2000. She enjoys going to church and spending time with family and friends.

Schedules In-Patients in NERVE
Posts Self-pay and Personal Payments
Processes Medical Records Requests

Phone: 352-265-0294 ext. 47197
Office: G-901

Doug MartinDouglas Martin
Financial Assistance Counselor

Doug Martin began working at UF in October 2011. He spent 28 years in the sales field prior to joining the UF team. He and his wife enjoy travel, motorcycle riding and Nascar.

Insurance Verification, Pre-certification
Collections, Estimates, Work Up Denials
Therapy Requests

Phone: 352-265-0680 ext. 44461
Office: G-075

Keri Merchant, CPC, MBA
Office Manager

Manages Front-End of the Clinic
Schedules New Patients
Manages Contract and Forensic Billing
Work Orders for the Clinic
Verifies and Reconciles Clinic Purchases

Phone: 352-265-0294 ext. 43977
Office: G-901

Mike SampsonMike Sampson
Office Manager

Mike grew up in Massachusetts but has been living in Florida since 1992. He has worked for UF since 1993 with a five year stint in between with UF Health/Shands. He started with Clinical & Health Psychology in 2002. He has 18 years experience with insurance billing, coding and accounts receivable.

Claims filing to insurance companies
Monthly Statements to patients
Claim Denials
Liaison for Gulf Coast Collection Agency
Liaison for Shands Managed Care Contracting
Liaison for UF Health Credentialing and Provider Enrollment
Letters of Agreement with non contracted insurance companies
Provide Financial reports

Phone: 352-273-6615
Office: G-901

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